Training objective:
The aim of this training is to enhance the public speaking and communication skills of participating internal trainers through theory, exercises, and video feedback, as well as by identifying their own strengths and improving self-esteem. Participants will learn communication techniques necessary for conducting and presenting internal training sessions, and practice successful communication strategies. Specific tips and recommendations for handling various situations will also be provided.
Topics covered in the training:
- Public speaking as a form of communication
- The internal trainer as a speaker
- Fundamentals of communication and main issues
- Listening and related issues
- Preparing for a presentation – physical and psychological factors
- Competencies of a good speaker, their development
- Emotional self-awareness, anxiety and coping with it
- Structure of a presentation – introduction, main body, and conclusion
- Using visual aids during a presentation
- Motivating and influencing the audience, and arguing your message. Questions and possible objections, conflict situations, handling them successfully, assertiveness
- Group processes and working in groups, managing group relationships
- Specifics of adult learning and teaching
Training methods:
Various active learning methods are offered, where theoretical knowledge is consolidated through practical exercises and training. It is important in this training that participants gain practical presentation experience, therefore the use of video exercises is recommended.
Training outcomes:
- The recommended outcome of completing the training is a more tested and appropriate perception of oneself as an internal trainer and speaker
- Participants are aware of their strengths and know how to develop them further
- Participants can establish better contact with the training group, can more accurately notice and analyse details of their own and their communication partners' behaviour, and choose more effective ways of managing relationships
- Participants have practically practiced public speaking in various situations